By purchasing from Never Forget, you are agreeing to our terms and conditions. All sales are final. Information provided by the customer will be used in the production of the goods. All information provided by the customer is stored securely and will not be passed to any third party. Any mistakes in the information provided by the customer must be notified immediately. Changes required after production may incur a fee to cover production time and materials or alternative shipping. We aim to ship all goods on the next working day. Please see the delivery information section for details relating to delivery times for your country.